Lo storage it is the phase following the receipt of the goods from your E-Commerce: the task of the employees is to arrange the products received within our warehouse (over 20,000 m2 available throughout the entire province of Turin!). But how do we carry out this procedure? The crucial point will be yours reality: the storage design will be based on property and the needs of all yours product (size, required temperatures, humidity and the category to which it belongs). Thanks to our strategies it is possible to keep constantly internal movement under control, not only thanks to professionalism of our employees but also thanks to a advanced management and systems completely automated! 

Our secrets? It’s too early to reveal them now, if you want to find out more come and visit us or contact us!

The term picking refers to all those activities dedicated to selection et al withdrawal of the goods from the shelves on which they are stored. This phase is not at all simple, as it might seem at first glance and often requires specialized personnel and automation to carry out the aforementioned task. It is therefore easy to understand how optimizing this procedure is essential reduce costs e increase efficiency of the whole cycle logistics. The methods for carrying out the picking activity are different: from the simple operator until fully automated systems: it all depends on need and come on needs of your online business. 

Thanks to the optimization of preparation of orders it is possible to achieve these essential objectives in a short time: 

• Increase in quality thanks to the major accuracy during the order preparation phase.
• Time reduction necessary for shipping the goods. 
• Increased productivity in base alle available resources inside the warehouse. 

The task of our company is support your business, grande o small that is, helping you in your growth and relieving you of all those complex but essential activities in trade and present in every warehouse.

Packing activity is among Quicktime’s greatest strengths: we have chosen to specialize in complete customization of this service! For what reason though? Thanks to our decades of experience with companies and e-commerce in any sector we have discovery, e learned, how much the packaging to impact the customer more. The packaging is adequate for the product? It’s simple to open? The packaging best represents your business and your values? Only by optimizing this important process is it possible reduce costs without affecting it in any way quality and the satisfaction customer’s end.  

Thanks to our great flexibility we plan packaging e packages with materials cheap but always of very high quality, eco-sustainable upon request and achieved thanks to processes e machinery Of latest generation completely automated (taping machine, labeling machine, heat shrinking and heat sealing). There speed, efficiency, the professionalism of the staff and the quality of packing are what have made us number one on the packaging market today logistics for E-Commerce!

The shipping it is the final phase of the logistics process: the product has arrived in the warehouse positioned on his shelf, packaged, packaged and finally prepared for delivery to the consumer. Shipping is not just travel, it includes several preparation phases: 

• Delivery planning on the basis of priority, path to do and many other variables
• Documentation check also necessary for deliveries abroad.
• Consolidation of goods to be shipped on the pallets intended for delivery. 
• In the end, loading onto the vehicle

The organization is the basis of the success of any shipment, the more it will be optimized minor it will be the time needed for delivery: after all, what else does the consumer want other than his item arrive in a very short time? 

Thanks to ours long experience and to the adults flows that we manage we have been able to establish the better contracts con very high quality couriers in every part of the globe. Shipments up to 48h Always traceable not only from the customer, but also from you thanks to ours management designed specifically for your E-Commerce! 

Complete returns management, from the requests of customers (changes of address, order cancellations and special needs during delivery), tracking necessary e punctual, insured shipments, express courier and much more awaits you only from Quicktime thanks to the logistics dedicated to E-Commerce activities

With the English term Customer Care refers to all those activities dedicated tocustomer support, thanks to speed and to simplicity of this service will be even simpler build loyalty any customer! 

But how does Customer care work? 

• Call Center Inbound: this section will be dedicated to the real customer support. Doubts, refund requests, assistance on shipments and any questions your buyer may ever have. Our staff boasts years of experience and a complete one autonomy in managing requests of any type. However, if you wish, it is possible to place them side by side so as to train them on all details of your products! A small investment for perfect Customer Care!
• Call center Outbound: the operators assigned to this service will instead dedicate themselves to customer care. Feedback about purchases and their experience, welcome e search for new customers for your company. Thanks to them it will be possible to have in your hands the necessary data to further improve your business. 

However, which E-Commerce does not have a toll-free number? Thanks to us you can easily obtain a number intended for women only requests for assistance, the staff entrusted to him he will thus dedicate himself exclusively to your company. Our Customer care service is also perfect for all those who resell the products on Amazon, Ebay and others Marketplace: customers will be more satisfied with the assistance received!

Thanks to fully customizable management software, owned by Quicktime, will be possible monitor in real time e automatically the inventory, the average stock, the general movement statistics, understock, items in reorder e sales statistics. Moreover, it is possible insert, thanks to the support of our staff, the orders and the complete product catalogue of your company: information, prezzo, models, note and any information necessary for recognition. 

The management system is not only perfectly connectable with any E-Commerce platform. As if that weren’t enough, thanks to this portal, you will be able to generate the packing slips e keep them. Everything will always be consultable on your part: you will in no way lose the Know-How of your company! 

Our company is always on continuous updating, every year we implement the latest technologies so as to guarantee our customers the best management software of the logistics sector. Obviously everything will be always at our expense: updates of the system, resolution di bug and maintenance they will never be added to your annual expense. Our biggest goal is support your market without burdening you with further work, we will take care of everything! 

Easily usable, understandable, customizable in any form, multilingual e protected from the best strategies of Cybersecurity he will soon become a colleague you will no longer be able to do without!